Information we collect and how it is used
Information You Voluntarily Submit to the Website: We may collect personal information from you such as your name or email address. For example, you may voluntarily submit information to the Website by leaving a comment, subscribing to a newsletter, requesting a download, or submitting a contact form. If you are signing up for the 12-month intensive program, you will also create a user profile with a username and password. We will store the username, but your password will not be visible in our records.
Information We Collect from Others: We may receive information about you from other sources. If you have a Gravatar registered against your email address, your profile picture will appear if you choose to comment on a post.
Automatically-Collected Information: We automatically collect certain information about you and the device with which you access the Website. For example, when you use the Website, we will log your IP address, operating system type, browser type, referring website, pages you viewed, and the dates/times when you accessed the Website. We may also collect information about actions you take when using the Website, such as links clicked.
Cookies: We may log information using cookies, which are small data files stored on your browser by the Website. We may use both session cookies, which expire when you close your browser, and persistent cookies, which stay on your browser until deleted, to provide you with a more personalized experience on the Website.
How your information may be used
We may use the information collected in the following ways:
- To operate and maintain the Website;
- To create your user profile if you join the 12-month intensive program and to identify you as a user of the Website
- To send you promotional information, such as newsletters. Each email promotion will provide information on how to opt-out of future mailings;
- To send you administrative communications, such as administrative emails, confirmation emails, technical notices, updates on policies, or security alerts;
- To respond to your inquiries;
- To provide you with user support;
- To protect, investigate, and deter against unauthorized or illegal activity.
Third-party use of your information
We may share your information with third parties when you explicitly authorize us to share your information.
Additionally, the Website may use third-party service providers to service various aspects of the Website. Each third-party service provider’s use of your personal information is dictated by their respective privacy policies.
The Website currently uses the following third-party service providers:
Amazon AWS – this service is used for delivery of email updates and newsletters. However, no contact information is stored by Amazon AWS. We store your name and email address within our own hosted database for purposes of delivering email communications only.
Google Analytics – this service is used to collect website usage data, as described under Automatically-Collected Information. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.
At this time, your personal information is not shared with any other third-party applications. This list may be amended from time to time in the Website’s sole discretion.
Except when required by law, we will not sell, distribute, or reveal your email addresses or other personal information without your consent; however, we may disclose or transfer personal information collected through the Website to third parties who acquire all or a portion of our business, which may be the result of a merger, consolidation, or purchase of all or a portion of our assets, or in connection with any bankruptcy or reorganization proceeding brought by or against us.
Security is serious and we are committed to protecting your personal information. Some of the security measures we use include: Firewalls that protect against unauthorised access to your data and our network; secure work environments and workflow systems that prevent unauthorised access and copying of your personal information; virus scanning tools; management of access privileges, to ensure that only those who really need it can see your personal information.
These measures are robust, but security risks do change. We will remain vigilant in our efforts to protect your personal information.
On the Website, you may subscribe to our newsletter, which may be used for advertising purposes. All newsletters sent may contain tracking pixels. The pixel is embedded in emails and allows an analysis of the success of online marketing campaigns. Because of these tracking pixels, we may see if and when you open an email and which links within the email you click. Also, this allows the Website to adapt the content of future newsletters to the interests of the user. This behavior will not be passed on to third parties.
Rights related to your personal information
Opt-out – You may opt-out of future email communications by following the unsubscribe links in our emails.
Access – You may access the personal information we have about you by submitting a request to email@example.com.
Amend – You can amend or update your personal information by clicking on the Manage Subscription link in our emails.
Forget – In certain situations, you may request that we erase or forget your personal data. To do so, please submit a request to firstname.lastname@example.org.
Please note that we may need to retain certain information for recordkeeping purposes or to complete transactions, or when required by law.
Sensitive personal information
Last updated: 4 January 2021.